Welcome
Communication Goals
Unintended Consequences
Self Exploration
When To Address Impacts
The Three E's
Importance of Education
Where Is Education Effective
The Power to Influence Behavior
A.R.T. Example
Spot The Differences
Agency Vs. Resource
It Starts With A Smile
Authority of the Resource in 3 Steps
Ultimate Goal of A.R.T.
A.R.T. Review
A.R.T. Knowledge Check
The Importance of Written Communication
Location, Location, Location
How Much is Too Much
Message Delivery
Strong Messages
A.R.T. in Signage
Written Communication Knowledge Check
The Information Age
Perform an Audit
Lead by Example
Case Study: Be Timely
Case Study: Community Wide Approach
Case Study: Peer Education
Be Accessible and Relevant
Digital Communication Knowledge Check
Similarity
Reciprocity
Social Proof
The Right Kind of Humor
Avoid Challenges
Principle of Influence Knowledge Check
